Qualtrics reviews

3.6

62% would recommend to a friend

(2,603 total reviews)
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Jason Maynard

43% approve of CEO

43% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Oct 18, 2023

Terrible leadership and management

Recommend
CEO approval
Business Outlook

Pros

-Amazing teams and co-workers -Great Pay -Sometimes you can see the impact products are having on customers and it definitely gives you a feels-good moment. -Work life balance used to be good before the current economy. -There's a lot of products that have a clear success path for the company.

Cons

-Low PTO -Leadership has no idea what they are doing, and the company is being run to the ground. They mandated return to office and gave most remote employees an ultimatum to relocate or get laid off on top of the most recent layoffs and other employees simply got told they would be let go in March next year. The relocation letters had no compensations other than being told you'd be reimbursed (no details on dollar amount). They did another round of layoffs even after we did one at the start of the year and they told everyone there wasn't going to be another one this year. There's no transparency and instead of even offering pay cuts or doing pay cuts across the board (including the CEO) they would rather just bleed valuable talent from every single team in the company. Most people I talked to don't see themselves sticking around long term (me included). Maybe if things get better.

1.0
Mar 8, 2021
Recommend
CEO approval
Business Outlook

Pros

There are no pros to working here

Cons

Everything about Qualtrics is a sham. They pretend they are a great company and have all these amazing perks. Plain and simple they will work you till your fingers bleed then say that any mistake is your problem. There is no support. Management is obsessed with impressing their bosses. This is a bad company and the 5 pillars are just words.

1.0
Sep 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Innovative company with fast growth. Cool company perks, and great swag. Great place to work if you just want to make calls.

Cons

Joined the Sales team as an AE and didn't expect it to be run like a call center. I've never seen a company treat experienced account executives this way. I'm pretty sure not all of the offices are run this way, but the one that I work at the managers walk around the sales floor pushing you to make more dials–they hover over you and micro manage like crazy. It would be nice to get some coaching instead of getting hounded on metrics all day. All they do is refresh the dashboards all day and push us for more dials dials dials. If you don't hit your metrics or "points" you can't leave the office, you literally will be forced to work 10 hours. I didn't think a company could do that, but they do. If I make 50 dials I will burn through my accounts, I don't have that many. As an AE I understand the value in building pipeline, I'm already motivated to make money and will do what it takes to be successful, but it's demotivating to be forced to to stay later based on the amount of dials. I have never been treated this way in my entire career, not even when I started off in sales many years ago. Did I mention that the leadership is never around? The sad thing is the management team of this office knows about this, and all they do is double down. Avoid this company

Viewing 58 - 60 of 2,603 Reviews

Glassdoor has 2,856 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.