Qualtrics reviews

Two things: (1) no opportunities for career growth and (2) client success management is terrible. Despite the promises of career advancement and opportunities for growth, I found that there are very little indeed. In aggregate, Qualtrics does a poor job promoting within (aside from tech support) and consistently funnels in talent from outside to fill management positions. There are those who have been with Qualtrics for years and are genuine leaders in the company that are getting passed up for opportunities consistently. There is no upward trajectory. Management in Client Success do not lead, train, or contribute in meaningful ways. They play favorites, lead by fear, and offer very little value in constructively inspiring a team or offering legitimate assistance when needed which is very demoralizing. They are not true leaders, but glorified babysitters that can make life seemingly unbearable at times.

Benefits has continued stalling around our questions for what benefits we will have post-SAP as well as denying any requests for reimbursement of internet, lunches (considering we used to get 3 free meals a week and one subsidized), and any other expense that has skyrocketed since going fully remote. It’s extremely disappointing as we still advertise all of these benefits when recruiting even though it’s been 13 months since we’ve had them. Promotion paths are impossible. In my 2 years here I’ve seen a ton of frustrated coworkers with the antiquated promotion path that completely pigeonholes you if you’re not the #1 kiss a** of the team. I’ve seen too many talented colleagues quit citing this as the main reason. Work life balance is nonexistent. Qualtrics is touted as a family friendly company, but only if your manager has kids. My manager had no empathy whatsoever for my situation when we started working from home while children also school from home. She expected more hours, which I gave up copious bedtime stories, continued working through lunches, and for months I even skipped dinners due to the workload being completely overwhelming. Despite this and working 60+ hours a week, delivering everything within the deadline, and continuing take on more than my role required, my manager slapped me with a rating of missed expectations. In a 6-month rating period she had one constructive conversation with me. If an employee is truly missing expectations then that should be the focus of bi-weekly 1:1’s. She referenced my inability to “balance” my personal life and work life. As a mom, this was the most offensive thing anyone could have said to me when for over a year I had sacrificed spending time with my children for work in the anticipation of receiving an aggressive promotion schedule. She ensured this would not happen and all of the reasons point to a personal issue with me rather than my work ethic and work output to blame. After raising this with HR as there was clear discrimination for having a family it was extremely clear that they were only here to protect the company and not me as the employee. They refused to acknowledge all of the data I brought to the table despite plenty of other working moms telling me I had a legitimate case I could take to a lawyer extremely easily. It’s sad that they don’t appreciate working moms like they say they do, or protect them at the very least. This rating came weeks after the head of people ops sent an email requesting managers be extremely understanding in this trying time for working parents. Juxtaposed with my rating letter and the nicest thing I can say is that my manager is completely tone deaf. This is obviously a very niche experience, but if you decide to work here as a parent DO NOT GO ONTO A TEAM WITH A MANAGER WITHOUT CHILDREN!!! You will find yourself working crazy overtime for someone who doesn’t care to understand your situation.