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Quest Diagnostics

Engaged Employer

Quest Diagnostics reviews

3.1

47% would recommend to a friend

(5,690 total reviews)

Jim Davis

55% approve of CEO

46% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Compensation and benefits

3.1

Career opportunities

3.0

Culture & values

2.9

Work/Life balance

2.7

Senior management

Quest Diagnostics has an employee rating of 3.1 out of 5 stars, based on 5,690 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

6K reviews
5.0
Apr 17, 2013

Excellent place to work and grow.

Data entry operator
Recommend
CEO approval
Business Outlook

Pros

The benefits package is excellent, employees are always willing to help, management (in my department) was great and very thoughtful..always willing to listen.

Cons

Business Rules are very tedious and made to confuse everyone.

2.0
Apr 3, 2013

Not the Same Solid Company it Once Was!

Professional
Recommend
CEO approval
Business Outlook

Pros

Quest was a very solid company when Surya Mohapatra was CEO. During that time, the company was very reflective of the values they promoted, including Quality, Integrity and Collaboration. They offered excellent benefits and stability for committed, hard-working employees.

Cons

Quest is now being branded as the "New Quest" - and it sure is, but not for the better of its employees or its patients. Since Steve Rusckowski became CEO, the company is undergoing drastic changes, including major layoffs of professional staff and middle management that oversaw day to day operations. Now they're focusing on cutting older workers who are highly paid and a couple years short of retirement, except for a few "favorites" that are protected and conveniently slotted into jobs. Values??

3.0
Feb 14, 2013

Lost it's shine.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generous benefits. Some very committed employees.

Cons

Too many restructures/layoffs every year.

Viewing 472 - 474 of 5,690 Reviews
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Glassdoor has 6,081 Quest Diagnostics reviews submitted anonymously by Quest Diagnostics employees. Read employee reviews and ratings on Glassdoor to decide if Quest Diagnostics is right for you.