Quest Diagnostics reviews

3.2

51% would recommend to a friend

(5,669 total reviews)

Jim Davis

57% approve of CEO

49% positive business outlook

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,669 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

6K reviews
2.0
Nov 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Last resort entry level job Supervisors are reasonable and friendly

Cons

Impossible daily production requirements High turnover

2.0
Apr 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Pay is good compared to similar labs in the area Differential for working late shifts/weekends 401k matching at 5% Decent benefits (although not the cheapest) which includes free labwork

Cons

Management is horrendous - people in my dept were hired for a position then never given the title or pay (and its been years). WAY too focused on metrics...feel like there's a decline in patient focus and definitely zero focus on employee satisfaction (you feel very disposable). Management is very disorganized in all areas. Very little room for advancement, even with flawless reviews and high productivity year in and year out. I've been here for >5 years and every year it just gets worse and worse.

1.0
Feb 11, 2019

Godawful

Recommend
CEO approval
Business Outlook

Pros

They provided me with the best health insurance plan with excellent coverage.

Cons

unprofessional department heads stingy on holiday and sick leave

Viewing 46 - 48 of 5,669 Reviews

Glassdoor has 6,060 Quest Diagnostics reviews submitted anonymously by Quest Diagnostics employees. Read employee reviews and ratings on Glassdoor to decide if Quest Diagnostics is right for you.