Quest Diagnostics reviews

3.1

47% would recommend to a friend

(5,693 total reviews)

Jim Davis

55% approve of CEO

46% positive business outlook

Quest Diagnostics has an employee rating of 3.1 out of 5 stars, based on 5,693 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

6K reviews
3.0
Apr 21, 2014

Decent

Recommend
CEO approval
Business Outlook

Pros

People are great. Benefits are good. Nice office location. Really trying to improve things.

Cons

Just a number, poor communication, always changing management/vision. Always doing more with less.

3.0
Apr 18, 2014

Not worth it

Recommend
CEO approval
Business Outlook

Pros

Pay is OK, fast paced for the most part if you like that sort of thing

Cons

High turn over rate, upper management is rude and are more like slave drivers.

3.0
Apr 17, 2014

Quest is transitioning towards improved client focus under new president

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Reorganization under new leadership is taking company from an internal operations-orientation towards a patient / physician focus. Involves investment in infrastructure changes as well as changes in mind-set of employees through out the company via extensive reorganization. Solid plan tobe a healthier, more client-centric organization.

Cons

The long-standing operations-focused and process-focused thinking may take a while to change, particularly as the infrastructure overhaul may slow progress to effect some of the desired process changes to be more client-friendly.

Viewing 5308 - 5310 of 5,693 Reviews

Glassdoor has 6,085 Quest Diagnostics reviews submitted anonymously by Quest Diagnostics employees. Read employee reviews and ratings on Glassdoor to decide if Quest Diagnostics is right for you.