Quest Diagnostics reviews

3.2

48% would recommend to a friend

(5,689 total reviews)

Jim Davis

56% approve of CEO

47% positive business outlook

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,689 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

6K reviews
4.0
Nov 18, 2013

Great Learning Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Large company with multiple job opportunities to advance your career. I would recommend anyone to work for Quest Diagnostics. Management is great to work for and always there to assist when needed.

Cons

Pay could be more competitive.

2.0
Nov 17, 2013

Could be so much better with

Recommend
CEO approval
Business Outlook

Pros

They are very open to helping "newbies" get started and get some experience under their belt while obtaining their state licenses.

Cons

Inconsistent in test req's from one place to the next. Floats never know what they are walking into. Management is too preoccupied with cutting costs to save on their bonuses at year end consequently leaving PCS's understaffed and employees overworked. Raises are a joke. Do not know how to balance volume and patient wait time. Some managers are narcissistic to the point that it breaks down the positive efforts of the team; does not encourage working together. The leader always sets the standard!

2.0
Nov 17, 2013

Not recommended

Recommend
CEO approval
Business Outlook

Pros

Exciting science and opportunity to apply to clinical medicine Corporate scale gives interesting opportunities to see multiple business functions Opportunity to make a difference on a large scale Genuinely intelligent coworkers

Cons

Matrix organization is heavily siloed and creates adversarial relationships between functions Cutthroat, bureaucratic political environment emphasizes shifting blame and empire building Upper management is tone deaf and dismissive of the rank & file's needs Unclear and constantly shifting performance expectations Mediocre pay

Viewing 5380 - 5382 of 5,689 Reviews

Glassdoor has 6,080 Quest Diagnostics reviews submitted anonymously by Quest Diagnostics employees. Read employee reviews and ratings on Glassdoor to decide if Quest Diagnostics is right for you.