Quest Diagnostics reviews

3.2

50% would recommend to a friend

(5,677 total reviews)

Jim Davis

57% approve of CEO

48% positive business outlook

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,677 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

6K reviews
2.0
Feb 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Hourly wage benefits Fast hiring process

Cons

Recruiters are in the southern states for New England new hires=Negotiated lower wages. New hires are unaware they can make more. Mass emails of unfiltered and often profane customer reviews that violate Consumer Review Fairness Act amendments are sent weekly to publicly praise or humiliate employees. Estimated patient responsibility payments from patients are gently demanded by employees before insurance pays for services. This determines their raises. Emails are sent out to show who is failing to collect money even when card authorizations are inevitably not charged. Cutbacks from 4 uniforms a year to 3. Yearly merit program cancelled to save money. Employees lost out on 100-250 bonus. Salary raises average .50/hr Leaving this company for another is impossible, they are close to a monopoly.

1.0
Feb 1, 2019

It's just not worth the stress

Recommend
CEO approval
Business Outlook

Pros

Nothing positive to share for a Pro

Cons

Had to be available around the clock including weekends, holidays and Sundays.

3.0
Dec 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Fair wages, team work: seniors co-workers always willing to help each other and willing to guide the newer employees by taking the big load of work.

Cons

Lots of favoritism and gossip.

Viewing 85 - 87 of 5,677 Reviews

Glassdoor has 6,068 Quest Diagnostics reviews submitted anonymously by Quest Diagnostics employees. Read employee reviews and ratings on Glassdoor to decide if Quest Diagnostics is right for you.