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      Quest Diagnostics

      Engaged Employer

      Quest Diagnostics reviews

      3.2

      49% would recommend to a friend

      (5,683 total reviews)

      Jim Davis

      56% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,683 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

      Reviews by job title

      6K reviews
      2.0
      Oct 2, 2023

      And the Quality Keeps on Declining...

      Employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited PTO, Remote work, that's about it.

      Cons

      This company started out okay, but has been declining every year. Hard workers do not get rewarded with much except more work. We are spread thin, overworked, under-compensated, and fed up. Upward mobility ground to a halt, we have managers who are pretty much useless but take the credit for things they don't do. People who don't work are protected and those who do and say something about the ones that don't work are called out and reprimanded.

      4.0
      Aug 26, 2023

      A quality company with flaws like any other

      Group lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pros of this company are in the logistics department; it is more laid back. There is very little micromanaging depending on your manager. The benefits are very good, especially the Corporate Tuition Benefit, which allows you to get a bachelor's and Master's degree for free without spending any money out of pocket. There is a great office culture with the logistics supervisors, and other group leads most of the time.

      Cons

      The main cons for the company in the logistics department is the driver union which is toxic, and you must be careful what you say and when. Also, there is no accountability with the drivers, so the job is babysitting and preaching policies because it's rare that management actually enforces them. However, objectively no company is perfect because people aren't perfect.

      2.0
      Jul 12, 2023

      Bad Supervisors and Leads

      Interviewer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits as in health and retirement. The only reason you think twice before leaving.

      Cons

      This department is bad. There wasn’t a day that I didn’t wish I could quit. You can be the best employee and work your butt off to have great metrics and they will still question why you on ACW for 3-4 minutes. Supervisor does nothing but talking nonsense to keep you calm. Shuts you off when questioning something she doesn’t like. And let not even talk about their “peak season” where you HAVE to work their crazy OT hours. They don’t care about your family, nor your personal life. Work their outrageous OT hours and move on.

      Viewing 145 - 147 of 5,683 Reviews
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      ReviewsQuest Diagnostics reviews

      Glassdoor has 6,074 Quest Diagnostics reviews submitted anonymously by Quest Diagnostics employees. Read employee reviews and ratings on Glassdoor to decide if Quest Diagnostics is right for you.