Quest Diagnostics reviews

3.2

49% would recommend to a friend

(5,684 total reviews)

Jim Davis

56% approve of CEO

47% positive business outlook

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,684 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

6K reviews
3.0
Dec 30, 2014
Recommend
CEO approval
Business Outlook

Pros

This is a good stepping stone job to get yourself out of retail or food service work.

Cons

Depending on your department, you could be in an excellent work environment or a hellish-chaotic work environment. My first year was fantastic, but then I had to switch department and after that my experience was downhill for the next 3 years.

2.0
Dec 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Generous time off, other benefits are standard.

Cons

Too many managers, few leaders. More interested in processes than results, as demonstrated in requests for one spreadsheet or report after another that duplicates information. Most management brought in in the past 7 years are young and do not value older and experienced employees. HR afraid to reprimand bully sales managers.....and this is coming from over 20 years there, keeping out of trouble/controversies and doing my job well. Fear of layoff (it happened to me) pervasive and causes mistakes, and a CYA attitude throughout the organization. Not at all a healthy place to work.

1.0
Oct 8, 2014

Company on the downfall

Recommend
CEO approval
Business Outlook

Pros

Medical benefits are good. The 401k looks nice, too bad I don't get paid enough to have money to spare to buy in.

Cons

No Human Resources (moved that department to another state) Downsizing and outsourcing Awful Communication Middle Management that is hostile to longterm employees under them, will not take suggestions, and accuse you of complaining when you dare to offer advice contrary to what middle management is doing.

Viewing 223 - 225 of 5,684 Reviews

Glassdoor has 6,075 Quest Diagnostics reviews submitted anonymously by Quest Diagnostics employees. Read employee reviews and ratings on Glassdoor to decide if Quest Diagnostics is right for you.