Quest Diagnostics reviews

3.2

49% would recommend to a friend

(5,688 total reviews)

Jim Davis

56% approve of CEO

47% positive business outlook

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

6K reviews
1.0
Aug 14, 2013

Quest Diagnostics is prime to be bought out

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Medical, dental benefits, and 401K offered

Cons

Even with a new CEO and yet another reorganization, Quest Diagnostics is a miserable failure. This once great company is in a nose-dive and will crash. Its only hope is to be bought out. I have never witnessed so much chaos and incompetence.

1.0
Jun 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Very large company with opportunities for upward movement, if you are good at politics, and can talk your way through a spreadsheet; sprinkle in some six sigma principles to cover up mistakes - results are measured through likability, and NOT accountability. Sales driven environment, but be careful with comps, as they are often decreased to make up for regional losses....

Cons

Operations is a chase after your own tail environment; Chaotic, Erratic, Drama field, which is extremely disorganized, and reflects on the quality of patient care and service. Still managed from the Top down (zero leadership or accountability) at the exempt levels - non-exempts work more with less, as there are too many subsideries to effectively support in an 8 hour day (if you are lucky to work an 8 hour day), Fear of reprisal is deeply imbedded and encouraged to influence production. Benefits are rapidly changing to make up for poor financial forecasting, attrition, and lack of reimbursement from United Health Care.

Viewing 241 - 243 of 5,688 Reviews

Glassdoor has 6,079 Quest Diagnostics reviews submitted anonymously by Quest Diagnostics employees. Read employee reviews and ratings on Glassdoor to decide if Quest Diagnostics is right for you.