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      Quest Diagnostics

      Engaged Employer

      Quest Diagnostics reviews

      3.2

      49% would recommend to a friend

      (5,688 total reviews)

      Jim Davis

      56% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

      Reviews by job title

      6K reviews
      2.0
      Mar 31, 2010

      Does the right hand talk to the left?

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Global expansion is happening in India, the UK, Brazil and Mexico. Quest Diagnostics serves many physician practices and hospitals in the country.

      Cons

      Squeezing the life out of employees and customers. Not really listening to people anymore. Forcing inefficient practices on the organization as top level managers benefit while lower level employees struggle.

      3.0
      Aug 12, 2008

      It has its up's and down's

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and our sales management team was wonderful. Easy to communicate concerns and fun to work for. Great training program for those emerging into medical sales.

      Cons

      The company was great at coming up with new ideas-- yet could never execute them! It was as though they were so eager to initiate the ideas, that they were not fully thought out resulting in a big flop! This position went from what was supposed to be a sales position to baby sitting and hand holding a bunch of accounts. Each day started and ended with putting out the multitude of "fires" caused by billing and servicing issues. Difficult to get away from the job, since most account managers have home offices and cell phones that act as a GPS tracking device for rep-client relationships.

      3.0
      Jun 18, 2008

      Clueless Management at Quest

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture is laid back.

      Cons

      Managers have no idea what the people they are managing are doing.

      Viewing 256 - 258 of 5,688 Reviews
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      ReviewsQuest Diagnostics reviews

      Glassdoor has 6,079 Quest Diagnostics reviews submitted anonymously by Quest Diagnostics employees. Read employee reviews and ratings on Glassdoor to decide if Quest Diagnostics is right for you.