RAC Customer Service Representative CSR reviews

5.0

Be the first to recommend this company

(2 total reviews)
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Dave Hobday

Not enough data to show CEO approval

Reviews by job title

2 reviews
4.0
Dec 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Good work environment. Flexible work schedule

Cons

Not many opportunities for progression

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RAC Response
6mo
Thank you for sharing your experience with us! We appreciate your feedback about progression opportunities. We always encourage colleagues to explore development pathways through our Learning & Development team, and there are regularly new roles and opportunities posted on our careers site for those looking to take the next step. Your advice about having more conversations around career goals is really helpful, and we’ll continue to focus on this as part of our commitment to supporting growth. Thank you again for taking the time to leave a review, and we wish you all the best in your future career!
5.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

good support from team managers, good facilities - nice building to work in. Good bonus structure,

Cons

unrealistic targets, pressure from SLT management. Say support mental health but this is not followed through on agents level.

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