Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 87 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 63 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 47 reviews)); "Great team and community in the company" ((in 39 reviews)); "Benefits are good" ((in 33 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 36 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 9 reviews)); "pension is not market leading" ((in 8 reviews)); "lack of communication, long wait times, recovery booking delays" ((in 7 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

RAC reviews

4.5

89% would recommend to a friend

(1,054 total reviews)

Dave Hobday

92% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,054 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

RAC has an employee rating of 4.5 out of 5 stars, based on 1,054 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Jan 14, 2025

Fast paced and ambitious

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very dynamic environment. Highly professional senior management. Committed to providing first class customer service.

Cons

The dynamic, fast paced nature won’t suit everyone.

5.0

Jan 14, 2025

Fast-paced, agile work-place with great progression opportunities

Senior commercial manager

Recommend

CEO approval

Business Outlook

Pros

+ All colleagues regardless of level have the opportunity to lead and steer change. + RAC put a high value on progression and development. + Healthy work-life balance, there is a low expectation to work outside work hours. Also flexibility to WFH up to 3 days a week. + The people make RAC great, all colleagues are supportive and kind.

Cons

- It is very fast-paced so need to be able to flex and go with the directional change. - The IT isn't always the best, computers need to be updated and meeting rooms tech is unreliable.

4.0

Jan 12, 2025

Flexible work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hybrid working and the work-life balance is good

Cons

Not much training support from company

Viewing 457 - 459 of 1,054 Reviews

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Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

RAC reviews

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Fast paced and ambitious

Fast-paced, agile work-place with great progression opportunities

Flexible work

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