Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.2 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 90 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 69 reviews)); "Great team and community in the company" ((in 44 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 41 reviews)); "Benefits are good" ((in 37 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 38 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "Unrealistic expectations on working hours, employees in support functions are not considered of value to the business, unethical behaviours from exec and senior management, manual processing, poor technology set up which causes daily problems, bullying and blame culture, behind market pay, extremely poor pension scheme which is not explained to new starters so caught by surprise once joined." ((in 11 reviews)); "Constant bullying to sell or refer.. Report big profits then insult staff come pay negotiations whilst senior management more than likely rub their hands together taking bonuses." ((in 7 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 7 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

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RAC

RAC reviews

4.5

89% would recommend to a friend

(1,057 total reviews)

Dave Hobday

92% approve of CEO

84% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

RAC has an employee rating of 4.5 out of 5 stars, based on 1,057 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

4.0

Jun 2, 2024

Long hours

Roadside technician

Recommend

CEO approval

Business Outlook

Pros

meeting different types of people

Cons

long working hours and bad work life balance

5.0

May 21, 2024

Great business

Partnership manager

Recommend

CEO approval

Business Outlook

Pros

Great conditions great benefits and a great team

Cons

None at the time of my employment

1.0

May 20, 2024

if you value your mental health dont work here

Customer solutions specialist

Recommend

CEO approval

Business Outlook

Pros

none generally, but i live 0.5 mile from here. your left alone to do your job, as long as you do it u get paid and go home. no need to attend fancy team meetings but all of this means ur on a low salary and thats it

Cons

overloaded with work poor pay clueless people its just a job like any other call centre

Viewing 541 - 543 of 1,057 Reviews

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