Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.2 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 88 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 66 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 48 reviews)); "Great team and community in the company" ((in 41 reviews)); "Benefits are good" ((in 37 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 36 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "pension is not market leading" ((in 9 reviews)); "lack of communication, long wait times, recovery booking delays" ((in 7 reviews)); "Constant bullying to sell or refer.. Report big profits then insult staff come pay negotiations whilst senior management more than likely rub their hands together taking bonuses." ((in 6 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

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RAC

RAC reviews

4.5

89% would recommend to a friend

(1,057 total reviews)

Dave Hobday

92% approve of CEO

84% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

RAC has an employee rating of 4.5 out of 5 stars, based on 1,057 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

3.0

May 20, 2024

Good Luck

Patrolman

Recommend

CEO approval

Business Outlook

Pros

Tools, van and uniform supplied

Cons

Wages, hours, weather, management, bonus system, out of date tech

4.0

May 15, 2024

Good people, rubbish pay

Project manager

Recommend

CEO approval

Business Outlook

Pros

Friendly colleagues, flexibility, good development opportunities

Cons

Pay below standard, sometimes getting stuff done quickly is prioritized over getting it done right.

2.0

May 2, 2024

Average pros and cons

Patrolman

Recommend

CEO approval

Business Outlook

Pros

Lone working, start and finish at home

Cons

Unrealistic KPI and senior management lack of training on dispatchers.

Viewing 544 - 546 of 1,057 Reviews

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Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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