Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

RAC

Engaged Employer

RAC reviews

4.5

88% would recommend to a friend

(1,056 total reviews)
avatar

Dave Hobday

92% approve of CEO

84% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.3

Career opportunities

4.2

Work/Life balance

RAC has an employee rating of 4.5 out of 5 stars, based on 1,056 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

1K reviews
3.0
May 30, 2025

Tough on new starts

Patrolman
Recommend
CEO approval
Business Outlook

Pros

Wages can be good if the hours are put in. Well compensated for bank hours Commissions are a plus as well

Cons

Really strict on new starts and not particularly well supported. Unrealistic kpi expectations especially for smr referrals and mixed messages regarding processes.

avatar
RAC Response
1y
Thank you for taking the time to share your feedback, we appreciate you being open about your experience. We’re always listening and committed to making this a positive, supportive place to work. If there’s anything you’d like to discuss in more detail, we’d really encourage you to reach out to your Line Manager or a member of the People (HR) team, who’ll be happy to offer further support.
5.0
May 30, 2025

Conference and training reviews

Apprenticeship
Recommend
CEO approval
Business Outlook

Pros

I have enjoyed these training programs very much as they contain really good and fun information that is needed but it is presented in a fun way

Cons

Shift works takes a bit of getting used to

3.0
May 30, 2025

Apprenticeship

Rac apprentice patrol
Recommend
CEO approval
Business Outlook

Pros

It’s a good job, I really enjoy giving my best to each and every member and being a good patrol, and a great way to start to learn about mechanics. You get a van and tools, training on how to use the vans RDT which can really help a member in a sticky situation. Training is given at regular intervals and delivered by a great team in which they make it fun and enjoyable. College is at regular intervals provided by an outside company but they enjoy promoting RAC

Cons

You don’t really learn that much about mechanics, it’s mostly theory based and thus have no practical application especially when you are on a high speed road and you haven’t got the skills to do the job, you've got the knowledge but not the skill to get the job done, quickly and efficiently. Unfortunately this is a huge let down and does cause problems at roadside and trying to give the member your best diagnosis.

avatar
RAC Response
1y
Love how you are supporting our members as best you can, It's a shame you haven't learned much regarding the skill side of the role. I would encourage you to reach out to your line manager or a member of the management team and let them know you want to develop further. Really appreciate you taking the time to leave a review, all voices count :)
Viewing 556 - 558 of 1,056 Reviews
Related searches: RAC jobs | RAC salaries | RAC benefits | RAC interviews
ReviewsRAC reviews

Glassdoor has 1,125 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.