RAC reviews

4.5

89% would recommend to a friend

(1,050 total reviews)
avatar

Dave Hobday

93% approve of CEO

84% positive business outlook

RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Jan 28, 2026

Avoid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hybrid Benefits Variation Ability to grow

Cons

overworked underpaid toxic nothing changes awful management zero support

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RAC Response
4mo
Thank you for taking the time to share your feedback, and we’re sorry to hear that you felt your experience wasn’t a positive one. We never want any colleague to feel overworked, unsupported, or affected by toxic behaviours, and although you’re no longer with us, we appreciate you raising these concerns. We’re glad to hear you found value in the hybrid working, benefits, variety, and opportunities to grow. However, the issues you’ve highlighted don’t reflect the standards we expect for our colleagues. We take concerns around management support and culture seriously, and we continue to focus on ensuring teams have the right leadership, workload balance, and environment to thrive. While you’ve since moved on, we want to be clear that toxicity is not tolerated at RAC. Any current colleague who feels they’re not receiving the support they need from their manager is encouraged to speak confidentially with our People Team, who are always available to help. Thank you again for your feedback, and we wish you all the best in your future career.
5.0
Jan 28, 2026

Appreciated employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Appreciated within team. Feedback supportive and uplifting. Work is a team effort not a pointing fingers if something doesn’t go the right way. Friendly family feel within the company. Found no toxicity at all. Manager genuinely cares about work life balance and you as an individual. Very diverse Work is varied and keeps you busy and part of bringing the company onwards and up.

Cons

Standard benefits and policies Average pay which isn’t supplemented well by benefits and policies If you don’t like fast paced environment which is focuses on performance not the place for you

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RAC Response
4mo
Thank you for taking the time to share such a positive review. We’re especially pleased that you’ve experienced a caring approach to work–life balance and an inclusive, diverse environment - these are exactly the behaviours and values we strive for at the RAC. We also appreciate your comments on our benefits, policies, and pay. We know these are important to colleagues, and we continue to review them to ensure they remain competitive and reflective of the fast‑paced, demand-led nature of our work. Thank you again for your feedback and for being part of the RAC. We're glad to have you with us.
5.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Start from your home, tools, uniform, van supplied and great potential earnings.

Cons

Shift work might not be for everyone

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RAC Response
4mo
Thank you for taking the time to share your feedback, and for your many years of service so far us! We’re really pleased to hear you value so many things about the Patrol role and you’re absolutely right that shift work isn’t for everyone. We appreciate you calling that out for others considering the job as it's a demand-led role so will always be part of how we operate. However. it's good to call out that we continue to look at how we can best support colleagues in managing the demands of a role that’s centred around being there for our members when they need us most. Thanks again for leaving a review.
Viewing 55 - 57 of 1,050 Reviews

Glassdoor has 1,118 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.