Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.2 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 91 reviews)); "Fun and friendly colleagues" ((in 69 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 44 reviews)); "Great team and community in the company" ((in 44 reviews)); "Benefits are good" ((in 37 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 40 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "pension is not market leading" ((in 10 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 9 reviews)); "No career progression" ((in 7 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

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RAC

RAC reviews

4.5

89% would recommend to a friend

(1,057 total reviews)

Dave Hobday

92% approve of CEO

84% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.3

Career opportunities

4.2

Work/Life balance

RAC has an employee rating of 4.5 out of 5 stars, based on 1,057 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

May 9, 2025

Great place to work

Team lead

Recommend

CEO approval

Business Outlook

Pros

Progression Personal growth Competitive salary Supportive management

Cons

No cons to report at this time

4.0

May 9, 2025

RAC

Quality assurance

Recommend

CEO approval

Business Outlook

Pros

The team are great with flexibility and are overall extremely nice people

Cons

Sometimes the job itself can be repetitive but when you take account of things like pay and the work life balance it’s good

4.0

May 9, 2025

good company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Good progression options -Great hours that work around family needs - Management in non-voice areas are fantastic, They allow you autonomy to complete work in a timely manner.

Cons

-voice areas are restrictive and stressful with copious amounts of micro-management. -Non-voice areas have lower pay that is not in line with work-load

Viewing 592 - 594 of 1,057 Reviews

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Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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