Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.2 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 91 reviews)); "Fun and friendly colleagues" ((in 69 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 44 reviews)); "Great team and community in the company" ((in 44 reviews)); "Benefits are good" ((in 37 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 40 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "pension is not market leading" ((in 10 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 9 reviews)); "No career progression" ((in 7 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

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RAC

RAC reviews

4.5

89% would recommend to a friend

(1,057 total reviews)

Dave Hobday

92% approve of CEO

84% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.3

Career opportunities

4.2

Work/Life balance

RAC has an employee rating of 4.5 out of 5 stars, based on 1,057 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

4.0

May 9, 2025

Flexible lifestyle

Quality assurance analyst

Recommend

CEO approval

Business Outlook

Pros

Great job with great flexible lifestyle, friendly environment and most of all supportive when needed.

Cons

Certain restrictions for attending company meetings.

4.0

May 9, 2025

RAC

Quality assurance consultant

Recommend

CEO approval

Business Outlook

Pros

Flexible working. In my new area of work within the business, they look after their staff and our wellbeing is important to them, Great managers

Cons

In the contact centre area environment its tough, targets are usually unrealistic. Lots of pressure. Poor management. Treated like a child.

5.0

May 9, 2025

QA

Quality assurance analyst

Recommend

CEO approval

Business Outlook

Pros

Working in a great team with lots of help a support. A job that provides good work/life balance. Enjoy working in role that helps the business be FCA compliant.

Cons

Salary - like everyone would like to be paid more.

Viewing 598 - 600 of 1,057 Reviews

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Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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