Pros
I joined RAC nearly 7 years ago having been made redundant at my last company. Since I walked through the door, I can honestly say that it’s been one of the best things to happen to my career. I’ve seen the business grow and have huge success over that time. That success has been shared across our colleague network through our employee engagement program and the implementation of great benefits. The business focus on colleague wellbeing is second to none, with the pandemic being a great example, where colleagues were protected by furlough leave or had the opportunity of working from the safety of home. I’ve been privileged to be able to represent the business through a number of awards events, and seeing fantastic success, including my own department winning recognition from a respected industry body within the Contact Centre industry. RAC also has a superb individual recognition program, including our Orange Heroes annual gala event that celebrates those who have made a significant contribution to our performance. The business recognises the importance of work / life balance, and provides colleagues with tools that allow the opportunity to request annual leave outside of working hours, as well as a fantastic internal social media platform provided by Workplace, which is the centre of all business communications. I’m proud to call myself an RAC colleague and would recommend our business to anyone keen to join a business that cares about people, and rewards hard work.
Cons
Parking can sometimes be a bit of a challenge depending on shift time.
