RAC reviews

4.5

89% would recommend to a friend

(1,050 total reviews)
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Dave Hobday

93% approve of CEO

84% positive business outlook

RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Aug 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Good pay On going training Incentives for overtime

Cons

Fast paced A lot of pressure Not much support from managers Some weeks working 6 days in a row Not much room for advancement unless you progress to manager/team leader A lot of pressure to do overtime Not understanding when it comes to sick leave Favour towards certain employees

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RAC Response
3y
Ensuring our people have a work life balance is important to us here at RAC. We are sorry to her that your experience seemed to fall below our expectations here. All the best with your career in the future.
5.0
Jul 24, 2022
Recommend
CEO approval
Business Outlook

Pros

It’s a fast paced, challenging business but with the warmth of a family run business. I wanted to be able to say I did my best work here, and I certainly did that. My experience at the RAC made me more marketable than I ever thought I was capable of. Thank you.

Cons

The fast pace is not for everyone, but it helped me grow beyond my own belief.

3.0
Jun 20, 2022

Day in the life of a RAC Patrolman

Recommend
CEO approval
Business Outlook

Pros

The brand and image speaks for itself and the initial respect you get. Access to various parts departments and garages along the way. Company fringe benefits.

Cons

“High gloss “ what you perceive from the outside looking in. Reality, will cost you everything. Work life balance Bad especially if you’re new. They will want you to eat sleep this thing …when keen and green. Bedazzled by the Machine that is R*C. You will be encouraged to work 12 hour shifts a week. Day patrols can work up to midnight???? no extra in numeration from 21:00 onwards. Bank holidays yeah…another day in the office-“van” no extra for it. Kiss your social life good bye if you have one ! . Has been known to damage relationships due to not being around especially if you’re family is young and your chasing the money! They think they OWN you. Holidays are planned year in advanced, and you won’t be necessarily taking annual leave when you want . They talk about integrity blah blah Blah yet forget how to look after their patrols. Often you find your lead patrol is under so much pressure, their someone you want to avoid. For some ……depending on your living situation it’s the greatest ! If there is commitment by management to truly look after the patrols on grass route levels . Making sure their being heard and actually getting consistent assistance with their challenges. This could have been a very different review.

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RAC Response
4y
Thankyou for highlighting the brand and the benefits that are opened up working for RAC. Career satisfaction of our colleagues is important to us, as well as developing healthy work life balances. Thankyou for your review.
Viewing 61 - 63 of 1,050 Reviews

Glassdoor has 1,118 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.