RAC reviews

4.5

89% would recommend to a friend

(1,050 total reviews)
avatar

Dave Hobday

93% approve of CEO

84% positive business outlook

RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Jun 18, 2025

not a good company

Recommend
CEO approval
Business Outlook

Pros

they have free parking and if you lucky you can get some space

Cons

managers are terrible, rude and think they own the place

avatar
RAC Response
1y
Thank you for submitting your review. We’re sorry to hear about your experience - people leadership is an area we’re consistently working to strengthen. Over the past year, we’ve invested in leadership development workshops and 1:1 coaching to help our managers better support their teams. Your feedback is valued and will be passed on to inform ongoing improvements.
2.0
Jun 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Good level of pay for the industry/location

Cons

Redundancy is rife Pretty toxic work environment

avatar
RAC Response
1y
Thank you for taking the time to leave a review. We're truly sorry your time with us ended through redundancy - we recognise how difficult that can be and it’s never a decision we take lightly. We’re grateful for the contribution you made during your time here and wish you every success in the future.
5.0
May 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Over the course of my apprenticeship with the RAC Academy, I’ve had the opportunity to grow not just as a technician, but as a professional. The training structure is hands-on, progressive, and tailored to real-world roadside scenarios—something that makes the experience both practical and rewarding. The support from mentors has been one of the biggest highlights. Their willingness to guide, coach, and gradually allow me to work more independently has helped me build both technical skill and confidence. The Academy team also ensures that apprentices feel supported every step of the way, whether it’s during on-road development or classroom-based learning. One of the most valuable parts of this journey has been the character development. Two years ago, I wouldn’t have imagined where I’d be today. Thanks to the training, encouragement, and responsibility I’ve been given, I’m now proud to be approaching the end of the apprenticeship and excited at the prospect of joining the patrol force full time. If you're looking for an apprenticeship that combines technical training, responsibility, and strong support, the RAC Academy offers a solid platform to grow your career.

Cons

Something to consider: The shift patterns, including weekends and national holidays, might be challenging for those looking for a traditional 9–5 schedule. However, this is part of working in roadside assistance and comes with the responsibility of helping members when they need it most.

Viewing 148 - 150 of 1,050 Reviews

Glassdoor has 1,118 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.