Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 87 reviews)); "Fun and friendly colleagues" ((in 63 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 44 reviews)); "Great team and community in the company" ((in 44 reviews)); "Benefits are good" ((in 39 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management Fire and rehire attitude Many people come and go" ((in 37 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 19 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 9 reviews)); "pension is not market leading" ((in 8 reviews)); "Clear and direct communication helps create a performance culture but again might not suit all personality types" ((in 8 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

RAC reviews

4.5

89% would recommend to a friend

(1,050 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Jul 30, 2024

Good job/Company

Hr administrator

Recommend

CEO approval

Business Outlook

Pros

Team Work life Balance Benefits

Cons

I had a good experience working here

5.0

Jul 29, 2024

Exceptional growth in dynamic environment

Head of recruitment

Recommend

CEO approval

Business Outlook

Pros

Leadership genuinely values colleague input and encourages career growth, with many opportunities expand outside of core area. High levels of accountability and collaborative thinking to problem solve.

Cons

Fast paced nature can be challenging, but is manageable with right support and resources.

2.0

Jun 4, 2024

Breakdown customer service advisor

Customer specialist

Recommend

CEO approval

Business Outlook

Pros

Easy job, I worked there for 7 years and each day was different to the rest. It’s not a repetitive role. You learn a lot about the patrols that physically go out to customers that have broken down and understand the common fixes which you can help the customer with on the phone, known as a phone fix which you get an extra bonus for each phone fix you do on top of your salary.

Cons

Management isn’t supportive, they don’t care about your well being and will leave you to suffer on your own and deal with things.

Viewing 172 - 174 of 1,050 Reviews

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