RAC reviews

4.5

89% would recommend to a friend

(1,050 total reviews)
avatar

Dave Hobday

93% approve of CEO

84% positive business outlook

RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
May 20, 2024
Recommend
CEO approval
Business Outlook

Pros

none generally, but i live 0.5 mile from here. your left alone to do your job, as long as you do it u get paid and go home. no need to attend fancy team meetings but all of this means ur on a low salary and thats it

Cons

overloaded with work poor pay clueless people its just a job like any other call centre

2.0
May 2, 2024

Average pros and cons

Recommend
CEO approval
Business Outlook

Pros

Lone working, start and finish at home

Cons

Unrealistic KPI and senior management lack of training on dispatchers.

1.0
Apr 30, 2024

Poor experience at RAC

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free breakdown cover Friendly team and colleagues

Cons

Poor communication with management and colleagues Friendship circles of people and management School like treatment- can't sit next to certain people or be caught walking anywhere without being questioned and told to move back when management do the same thing and get no penalty Cant eat food at desk but management are allowed to and rub it in your face Lack of resources to do your job such as no second monitor when being advised it will benefit the business and help you do your job more efficiently Overworked and underpaid- doing the job of two roles breaching my contract and continuing once being told and made aware its effecting my work Promised progression to new areas of the business but was not the case Lied about the job spec and was doing ADHOC work for most of my employment

Viewing 175 - 177 of 1,050 Reviews

Glassdoor has 1,118 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.