RAC reviews

Thanks for sharing your experience. It’s great to hear you feel well-supported in your role and are enjoying so many elements of the role. We understand that some shifts can run long from time to time, which can impact personal time, and we really appreciate the effort our teams put in when customer-demand is high. Your suggestion to help non-patrol colleagues better understand the realities of frontline work is a valuable one. Bridging that gap is important, and we’ll make sure your feedback is shared with the relevant teams. Thanks again for your contribution - it’s insights like yours that help us continue to improve.

Thanks for your feedback! It’s great to hear you’re enjoying so many elements of the role. We appreciate your comments about the office environment, some of our locations are currently undergoing refreshes to improve comfort and facilities, and we’re committed to making these spaces as welcoming and functional as possible.