RAC reviews

4.5

89% would recommend to a friend

(1,050 total reviews)
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Dave Hobday

93% approve of CEO

84% positive business outlook

RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Mar 8, 2017

Not a good environment for IT professionals

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Office in a location that is easy enough to get to, canteen is more than enough for lunch on those rainy days, IT department does contain very talented and experienced developers. In general I think there is a want to change things but it is very slow in gaining pace and may never be championed due to the business.

Cons

In general RAC is not a great place for IT professionals such as developers, due to various 1970s styles ways of working, like enormous amounts of technical debt and no time to address it, continuous changing of goal posts in sprints (anti-Agile 101) and a very poor set of infrastructure (which is basically outsourced). There is a severe lack of team mentality and teams very much work in silos. Oh and the parking and facilities (toilets!) are just ridiculous, I mean...it just defies words.

2.0
Nov 1, 2023

Lost its way

Recommend
CEO approval
Business Outlook

Pros

Ok pay (If you work long hours) No commute Tools issued

Cons

Pay is only better than garages if you work long hours Hard to get time off Treatment of workforce recently is not great , reduction in bonuses and overtime seems to have disappeared completely amounting to about a £10,000 reduction in salary for me this year. Heavily target driven Abuse from members due to companies poor handling of workload (People left sleeping in their cars overnight etc) Mentally draining and disheartening Training is non existent you get one day a year if lucky Been there almost 8 years loved it for years thought id retire in this job but I'm looking to leave this year and already have a few offers I'm weighing up.

5.0
Jul 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Great people. Interesting and varied work. Opportunity to learn new things and progress. Regular briefings from the CEO giving company updates and an opportunity to ask questions or make suggestions / give opinions. Hybrid working for some roles. Car parking.

Cons

Faced paced which can be invigorating!

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RAC Response
3y
We're delighted that RAC is delivering to your expectations, and that you’re enjoying the opportunity to develop and progress your career, as well as the regular updates that we get from our CEO. Thank you for your review.
Viewing 16 - 18 of 1,050 Reviews

Glassdoor has 1,118 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.