RAC reviews

I was working in care, and this job has accelerated my learning of insurance and motoring industry compliance. I have gained knowledge and IT skills. I felt the coaching and mentoring has enabled me to reach the targets after a 5 - 6 month time frame. A decent cost of living adjustment was made to improve the salary. And after being here for six months I feel included, accepted and liked as an employee. These are important non tangible aspects of a working environment. The restaurant and coffee shop facilities are good also.

Been here since June. It's been good so far. It's a really welcoming office full of lovely people. Any managers I've worked under have been great. They're really supportive; there's a big culture around developing you in areas you find tough and making sure you get plenty of constructive feedback. I've never felt like I can't ask a question or get some advice. Training is good, really in-depth and I felt well prepared afterwards (but be ready to learn as you go). The companies got some very nice incentives, overtime options and bonus schemes. if you've done call centre work before, it's a breeze but it could be an adjustment if you haven't done it before. Overall, changing jobs to work at the RAC has been great for me.