RAC reviews

First of all, we just want to thank you for taking the time to share such a comprehensive and insightful review. It’s fantastic to hear that you find the Patrol role varied, rewarding, and well-supported - especially in terms of training, equipment, and recognition. We’re proud of the work our Patrol colleagues do every day, often in challenging conditions and it’s great to see that reflected in your experience. We also appreciate your feedback around shift patterns and career progression for field-based colleagues. You’ve raised some important points, and we’re committed to exploring more flexible development opportunities and clearer progression pathways to ensure everyone feels supported and empowered in their career. Your suggestions are incredibly valuable and will be shared with the relevant teams to investigate how we can improve.