RAC reviews

4.5

89% would recommend to a friend

(1,050 total reviews)
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Dave Hobday

93% approve of CEO

84% positive business outlook

RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Jul 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Working as part of a team to improve customer experience Managing our own cases and being able to make decisions Having a positive work environment with people around to support and nurture knowledge and skills

Cons

Fast paced environment can have some challenges at times

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RAC Response
11mo
Thanks so much for taking the time to leave this review — it really means a lot. We're so glad to hear you've had a positive experience working at RAC and that the supportive team environment has made a difference for you. We think it's really important that you have the autonomy to make decisions and manage your own cases and so it's great to hear that's a real pro in your role. We know that the fast-paced nature of RAC is sometimes a bit of a challenge, it definitely keeps us on our toes, but we’re always looking for ways to make things smoother where we can.
5.0
Jul 7, 2025

supportive work envirent

Recommend
CEO approval
Business Outlook

Pros

I have been supported totally at all times through my process of learning to do this roll. I have been made to feel welcome and part of the team. I live close to my workplace and never stress about being delayed getting to work on time

Cons

Sometimes it can be hard to find a parking space.

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RAC Response
11mo
Hi, thanks so much for your review, we're so glad to hear you're really enjoying your role so far and have been supported throughout this past year with us. It sounds like you may be in our Bescot site, which we know can be a bit tricky with parking spaces. Rest assured, a solution is on it's way - in the meantime, if you have any issues with parking please do speak to the Reception team who will be happy to help with a temporary solution.
5.0
Jul 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy to work for and good benefits

Cons

Long hours with no breaks

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RAC Response
11mo
It’s great to hear you find us easy to work for and that you’re happy with the benefits package. Our teams put a lot of effort into making sure we offer strong financial, wellbeing, and lifestyle perks to help everyone thrive, so it’s lovely to see that recognised. That said, we’re a bit concerned to hear you’re working long hours without breaks. That’s definitely not how things should be. Taking regular breaks is really important — not just for your wellbeing, but for staying productive too. If you’re finding it hard to take time out during the day, please do have a chat with your Line Manager or reach out to HR so we can help support you better.
Viewing 250 - 252 of 1,050 Reviews

Glassdoor has 1,118 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.