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      RAC

      Engaged Employer

      RAC reviews

      4.5

      89% would recommend to a friend

      (1,051 total reviews)
      avatar

      Dave Hobday

      93% approve of CEO

      84% positive business outlook

      Ratings by demographic groups

      RAC has an employee rating of 4.5 out of 5 stars, based on 1,051 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Reviews by job title

      1K reviews
      5.0
      Jul 5, 2025

      Review

      Mechanic
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to work for and good benefits

      Cons

      Long hours with no breaks

      avatar
      RAC Response
      11mo
      It’s great to hear you find us easy to work for and that you’re happy with the benefits package. Our teams put a lot of effort into making sure we offer strong financial, wellbeing, and lifestyle perks to help everyone thrive, so it’s lovely to see that recognised. That said, we’re a bit concerned to hear you’re working long hours without breaks. That’s definitely not how things should be. Taking regular breaks is really important — not just for your wellbeing, but for staying productive too. If you’re finding it hard to take time out during the day, please do have a chat with your Line Manager or reach out to HR so we can help support you better.
      4.0
      Jul 4, 2025

      Good Employer

      Call handler
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Variety of shifts good bonus scheme

      Cons

      Not great progression routes from this role.

      avatar
      RAC Response
      11mo
      Thanks for your review - we’re really happy to hear you see us as a good employer — that’s exactly what we’re striving for, so it’s great to know it’s landing well. We’re big on personal and professional growth, so if you’re looking to progress, definitely have a chat with your Line Manager about your goals and what opportunities might be available. Also, don’t forget to check out The Hub — it’s packed with resources for skill-building and development that could help you take that next step.
      5.0
      Jul 4, 2025

      25 years of service tells a story!

      Senior business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of opportunity to grow and develop skills in different business areas. I joined as a call centre agent with no IT or Business Change experience, but have done several professional qualifications (UAT, ITIL, BA) under the RAC training schemes. Great supportive colleagues Friendly enjoyable atmosphere Flexible

      Cons

      Things can get a bit hectic working for a dynamic business always looking to push forward, often competing priorities and being pulled in multiple directions. Expectations can sometime be a bit unrealistic

      avatar
      RAC Response
      12mo
      Thanks for sharing your experience and for 25 years of incredible service - wow! It’s really inspiring to see your growth from a call centre agent to a Senior Business Analyst, and we’re glad you’ve found development opportunities, support, and a positive work environment along the way. We appreciate your honest feedback about the pace and competing priorities—your insight helps us continue improving. Thanks again!
      Viewing 253 - 255 of 1,051 Reviews
      Related searches: RAC jobs | RAC salaries | RAC benefits | RAC interviews
      ReviewsRAC reviews

      Glassdoor has 1,119 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.