Tools are in place and good training for the position you will apply for. A good attitude is in place with most all workers at all levels.
Cons
Just as with all customer service work, some days can be hard when negative situations arise in your life, but you have to stay cheerful and professional on the phones.
RDI Response
3y
Hello and thank you for your feedback! RDI strives to provide the tools needed to be successful in any program we offer. Whether that is interactive training modules to role-playing real-life scenarios, we make sure you are set up for success! Thanks again for taking the time to leave this review and enjoying everything that makes RDI so great!