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      RDI

      Engaged Employer

      RDI Inbound Customer Service Agent reviews

      4.9

      99% would recommend to a friend

      (8 total reviews)
      avatar

      Bronson Trebbi

      100% approve of CEO

      99% positive business outlook

      Ratings by category

      5.0

      Diversity & inclusion

      5.0

      Work/Life balance

      4.6

      Compensation and benefits

      4.2

      Culture & values

      4.2

      Senior management

      3.9

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      8 reviews
      5.0
      Oct 26, 2022

      Excellent place to work

      Inbound customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team, especially management. Relaxing work environment. Work from Home available. Flexible in various ways. Company is sensitive to employee needs.

      Cons

      More transparency is needed on shifts in the company taking place behind the scenes. This is really the only con I can think of. It's a great company.

      avatar
      RDI Response
      3y
      Hello and thank you for your feedback! We love seeing our employees flourish and taking advantage of everything RDI has to offer. We hope to have many more years with you on our team!
      3.0
      Oct 13, 2022

      Great but don't get paid enough

      Inbound customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      100% work from home flex hours PTO mostly good environment

      Cons

      pay lots of constant change change in management heavy phones was approved for extra training several months ago and have never heard anything since. ELLWELL is very partial to agents who work in office.

      5.0
      Jul 30, 2022

      Good job

      Inbound customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home is great.

      Cons

      The pay could be more. Need better equipment

      avatar
      RDI Response
      3y
      We appreciate you taking the time to leave this review! RDI strives to provide flexibility as much as possible. This includes multiple different schedules, work-from-home and on-site options and so much more! Thank you for being a part of what makes RDI so great!
      Viewing 4 - 6 of 8 Reviews
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