RDI reviews

4.0

78% would recommend to a friend

(884 total reviews)
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Bronson Trebbi

78% approve of CEO

70% positive business outlook

RDI has an employee rating of 4.0 out of 5 stars, based on 884 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RDI employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

884 reviews
5.0
May 22, 2020

Great Place To Work

Recommend
CEO approval
Business Outlook

Pros

the people, the culture, the clients. It is like family here, everyone looks out for each other. our culture is like no other, we make sure the everyone is happy, healthy, learning the skills they need to advance in life.

Cons

i can't think of any

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RDI Response
6y
Thank you for your feedback! We agree that the culture at RDI is incredible, and that has a lot to do with our dedicated teams of Culture Directors and Engagement Managers (like yourself!) who strive to ensure each employee receives individual attention and is supported in all aspects of Earning, Learning, and Living Well at RDI! Thank you for your 10+ years at RDI and all you do; we appreciate you!
5.0
May 20, 2020

Come hustle and win!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture and atmosphere! Flexible schedules, cash incentives and now offering work from home!

Cons

Have to deal with angry customers

avatar
RDI Response
6y
Thank you for your review! Our teams have done a phenomenal job transitioning most of our workforce to be able to work from home while still being able to maintain employee engagement and other perks of working for RDI! Due to the nature of our business and some of the industries we support, angry customers are sometimes inevitable, but we do our best to ensure our team members are properly trained to de-escalate and manage these calls appropriately when we do receive them. With many of our leaders having been promoted from agents to management, we agree that this great advice and will share with our leadership teams as a friendly reminder that they, too, have walked in the shoes of our agents! Thank you for your feedback and dedication to RDI for 10+ years! We appreciate you!
5.0
May 5, 2020
Recommend
CEO approval
Business Outlook

Pros

This is a company that truly follow the concept of what you put in you get out. They care about their employees and reward them for there hard work. Through working there you develop people and leadership skills and other valuable skills that help you in Life and have the opportunity to advance and move up in company

Cons

There are no negative response for this company they are truly a company that takes the time to develop their employees

Viewing 565 - 567 of 884 Reviews

Glassdoor has 916 RDI reviews submitted anonymously by RDI employees. Read employee reviews and ratings on Glassdoor to decide if RDI is right for you.