Is RDI a good company to work for as a Senior Client Support Engineer?

Senior Client Support Engineer professionals working at RDI have rated their employer with 4.0 out of 5 stars in 127 Glassdoor reviews. This is an average score with the overall rating of RDI employees being 4.0 out of 5 stars. Search open Senior Client Support Engineer Jobs at RDI now and start preparing for your job interview by browsing frequently asked Senior Client Support Engineer interview questions at RDI .

Does RDI pay Senior Client Support Engineer employees well?

Senior Client Support Engineer professionals rate their compensation and benefits at RDI with 3.6 out of 5 stars based on 127 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Senior Client Support Engineer salaries at RDI.

What are the top reviewed jobs at RDI?

Customer Service Representative (126) , Agent (54) , Customer Service Agent (51) , Supervisor (39) , Call Center Agent (31) , Customer Service Representative (CSR) (30) , Program Manager (23) , TSR (17) , Team Lead (16) , Call Center Representative (14) , Manager (11) , Management (10) , Sales Associate (10) , Sales Representative (10) , Sales Agent (8)

What are the pros of working at RDI according to real employee reviews?

"The people you work with are great and friendly" ((in 63 reviews)); "flexible with work hours, and you can work from home." ((in 41 reviews)); "working with others are a great opportunity to to make new friends and hang out." ((in 21 reviews)); "Great coworkers and people to work with" ((in 19 reviews)); "Great work environment, one of the best place to work, learn and teach others." ((in 18 reviews))

What are the cons of working at RDI according to real employee reviews?

"Low pay and they put you on a lot of programs in a short amount of time" ((in 52 reviews)); "low pay bad management" ((in 28 reviews)); "Benefits are good, but could be a little more affordable." ((in 25 reviews)); "Can't believe anything they say and too much favoritism." ((in 17 reviews)); "When I first started it was a pretty good job pay wasn’t that good but my supervisor was amazing." ((in 15 reviews))

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RDI

RDI Senior Client Support Engineer reviews

4.0

79% would recommend to a friend

(127 total reviews)

Bronson Trebbi

81% approve of CEO

83% positive business outlook

Ratings by category

4.3

Culture & values

4.3

Diversity & inclusion

4.1

Work/Life balance

4.1

Career opportunities

3.7

Senior management

3.6

Compensation and benefits

Senior Client Support Engineer employees have rated RDI with 4.0 out of 5 stars, based on 127 company reviews on Glassdoor. This indicates that most Senior Client Support Engineer professionals have a good working experience there. RDI is rated in line with the average (within 1 standard deviation) by Senior Client Support Engineer professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

127 reviews

5.0

Jul 23, 2024

Great place to work!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good working environment and career growth opportunities.

Cons

None that I can think of.

RDI Response

Thank you for your feedback! We're happy to hear you're enjoying the working environment and career growth opportunities. We appreciate your support!

5.0

Jun 5, 2024

Awesome Company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Everything is a pro so far

Cons

No cons thus far great enviroment

RDI Response

Thank you for your kind words! We're thrilled to hear you're enjoying the environment and having a positive experience. Your feedback means a lot to us!

5.0

Feb 1, 2024

Great company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Love it. Awesome company to work for

Cons

Nothing. I have no complaints

RDI Response

Thank you for your positive feedback! We're thrilled to hear that you love working at RDI and consider it an awesome company. If you ever have any suggestions or thoughts in the future, feel free to share. Wishing you continued satisfaction and success at RDI!

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