RDI Customer Service Representative CSR reviews

4.4

93% would recommend to a friend

(30 total reviews)
avatar

Bronson Trebbi

90% approve of CEO

72% positive business outlook

Customer Service Representative (CSR) employees have rated RDI with 4.4 out of 5 stars, based on 30 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. RDI is rated 23% above average by Customer Service Representative (CSR) professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

30 reviews
4.0
Nov 18, 2025
Recommend
CEO approval
Business Outlook

Pros

RDI was great, I had absolutely no issues with the company itself. It was the campaign Omni that I had most of my issues with. I would have stayed with RDI if they trained virtually.

Cons

Does not train virtually, have to go onsite for minimum of 90 days before you can go remote work.

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Glassdoor has 916 RDI reviews submitted anonymously by RDI employees. Read employee reviews and ratings on Glassdoor to decide if RDI is right for you.