RDSolutions reviews

4.2

89% would recommend to a friend

(1,679 total reviews)
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Jacob Blondin

91% approve of CEO

75% positive business outlook

RDSolutions has an employee rating of 4.2 out of 5 stars, based on 1,679 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RDSolutions employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Mar 30, 2020

Employees treated horribly

Recommend
CEO approval
Business Outlook

Pros

some flexibility in schedule

Cons

The company treats all employees as if they are completely disposable, your loyalty and hard work mean nothing to them. When Covid-19 became a threat to their income they got rid of half the workers and did not even allow them to keep health insurance for 30 days. They show no empathy or appreciation for the workers.

3.0
Feb 6, 2019
Recommend
CEO approval
Business Outlook

Pros

You get to decide when you want to work, whether its morning or after midnight--as long as you get assignments in during the given due date. Pay is good if you're fast. I make between $20-90/hour because I am fast and have gotten very good at the highest paying jobs, which translates to around 60k on average per year. Flexible. Great for students, stay at home moms, or anyone who wants a second job where they can decide what hours work best.

Cons

The biggest thing is that management doesn't care about you--just about the work that needs to be done. If you're slow or slow to learn, you won't make as much once you're taken off of your introductory minimum wage. After about two months, you're switched to piece rate which is a price per item that you collect. If you learn how to be fast, you can earn between $20-40 an hour (honestly if you do the same job each week, you will get fast if you focus on learning the list). If you're slow, you will continue to earn minimum wage. Management doesn't seem to listen and tends to give you too many jobs for you to complete. They never look at what else you have assigned and then are surprised when you can't get it done. I have also had issues in the past with my manager making me complete or recomplete jobs during my time off. They don't seem to care about their employees or the fact that they have lives outside of work--they just care that the work is done. You need to be firm with your DM in making sure you're not taken advantage of. High turnover job so they pack your schedule with as much work as possible because they don't have enough employees to cover the work (which could be a good thing if you need more money). Little to no room for advancing upwards. Half the jobs are undercover, which tends to make some people quit because they can't handle being kicked out from time to time.

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RDSolutions Response
7y
Hi. We appreciate you letting us know that the flexibility that we provide for our employees is beneficial. Letting our staff decide what hours work best for them is important to us. We are aware that there are still things that we need to work on and are taking steps to train and educate our staff. If you would like to discuss your ideas further, please contact us at the corporate office: HumanResourcesAdmin@retaildatallc.com . Thank you for your feedback.
2.0
Nov 16, 2017

Data Collector

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours Paid travel opportunities Independent work environment Reasonable deadlines

Cons

PAY! PAY! PAY! - Echoing other reviews, after the training period is over, the pay goes to piece rate. You only get paid for what you scan, so any time spent waiting for aisles to clear out when stores are busy, walking around finding items or constantly being interrupted by customers who need help, all goes unpaid. The last job I worked, I spent over an hour in the store but due to interruptions, only 20 minutes of it was billed as payable. Closed locations - meaning stores that DO NOT want you in their collecting are an impossible situation. The usual policy is that after you are kicked out, you are expected to go back and try again the next day. That is a set up for failure. There's no way to scan 1000+ items without being noticed, especially in small stores. Recollects. Missed an item? Accidentally keyed the wrong price? Items were out of stock? You get to go back in and recollect the same items but will then be dinged for them being late, impacting your overall collection rate. The turnover rate is super high. I lasted less than a year. The person who trained me had only been there a few months and was looking for another job. The person I replaced apparently quit without notice after being kicked out of a specific store one too many times. A lady who works at one of the stores, previously did the same job. All of us had been covering the same area within about a year. It's not the most intellectually challenging job, so I suspect the company is ok with turnover. It probably helps them in the long run with contentious stores because they never have a chance to fully figure out who is in there data mining.

Viewing 22 - 24 of 1,679 Reviews

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