Is REI a good company to work for as a Frontline Associate?

Frontline Associate professionals working at REI have rated their employer with 4.4 out of 5 stars in 50 Glassdoor reviews. This is a higher than average score with the overall rating of REI employees being 3.6 out of 5 stars. Search open Frontline Associate Jobs at REI now and start preparing for your job interview by browsing frequently asked Frontline Associate interview questions at REI .

Does REI pay Frontline Associate employees well?

Frontline Associate professionals rate their compensation and benefits at REI with 4.0 out of 5 stars based on 50 anonymously submitted employee reviews. This is 13.3% better than the company average rating for salary and benefits. Find out more about Frontline Associate salaries at REI.

What are the top reviewed jobs at REI?

Sales Associate (637) , Sales Specialist (464) , Retail Sales Associate (327) , Retail Sales Specialist (179) , Sales Lead (151) , Customer Service Specialist (109) , Customer Service Representative (103) , Cashier (49) , Sales Associate/Cashier (38) , Retail Sales Manager (35) , Customer Service (31) , Warehouse Associate (31) , Sales (30) , Sales Representative (29) , Frontline Cashier (27)

What are the pros of working at REI according to real employee reviews?

"Great for people that enjoy the outdoors particularly if you are looking for deep discounts on outdoor product for yourself." ((in 466 reviews)); "Coworkers are great and the general technical acumen is high." ((in 358 reviews)); "Great benefits and the stewards ship the co" ((in 330 reviews)); "REI has a great culture for those who are or want to be involved with the outdoors." ((in 199 reviews)); "Great work life balance is great." ((in 135 reviews))

What are the cons of working at REI according to real employee reviews?

"Low pay and even lower pay for those with over 20 years in the company." ((in 381 reviews)); "Bad management and not much growth" ((in 258 reviews)); "Some managers don't appreciate hard work and favor employees who make them feel liked." ((in 115 reviews)); "Long hours and difficult to have a consistent schedule" ((in 106 reviews)); "Senior Leadership has low awareness of the challenges of getting work done and dismisses the feedback from employees." ((in 61 reviews))

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REI

REI Frontline Associate reviews

4.4

53% would recommend to a friend

(50 total reviews)

Mary Beth Laughton

Not enough data to show CEO approval

89% positive business outlook

Ratings by category

4.6

Work/Life balance

4.4

Diversity & inclusion

4.2

Culture & values

4.1

Senior management

4.0

Compensation and benefits

4.0

Career opportunities

Frontline Associate employees have rated REI with 4.4 out of 5 stars, based on 50 company reviews on Glassdoor. This indicates that most Frontline Associate professionals have an excellent working experience there. REI is rated 25% above average by Frontline Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

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Disability

Parent or family caregiver

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Reviews by job title

50 reviews

4.0

Nov 22, 2015

REI is an excellent company!

Frontline cashier

Recommend

CEO approval

Business Outlook

Pros

REI is a fun environment that attracts good people, and I always enjoyed my coworkers. They give back to the community and support good causes.

Cons

A very strong emphasis on selling co-op memberships, and I often felt like I was pressuring people. Extremely difficult to get a full-time job. No set schedules, so it's hard to plan ahead.

5.0

Dec 11, 2014

Awesome

Frontline cashier

Recommend

CEO approval

Business Outlook

Pros

REI is a great place to work if you live the lifestyle. Working here allows you to get large discounts on the things you like to do. Many of your coworkers will have different hobbies, and most are willing to take you out and share that experience with you. So if you like to try new things and you are a gear junkie, then this is a great environment for you. And you are always recognized if you do a great job or go above and beyond. Holiday party at a rock climbing gym...

Cons

Pay isn't that great for new employees, but still above minimum wage.

1.0

Aug 25, 2014

Very disillusioned about eroding company values.

Frontline cashier

Recommend

CEO approval

Business Outlook

Pros

All the Medical Benefits good

Cons

Think twice before working at REI. Long timers are sad to see REI becoming so corporate that it cares nothing for the well being of its employees. REI has lost sight of the important values that it claims to hold. It is sad to see a a company's values erode in its greedy clutch for money. The compensation is poor. There are really no perks.

Viewing 46 - 48 of 50 Reviews

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REI Frontline Associate reviews

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REI is an excellent company!

Awesome

Very disillusioned about eroding company values.

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