Is REI a good company to work for as a Frontline Associate?

Frontline Associate professionals working at REI have rated their employer with 4.4 out of 5 stars in 50 Glassdoor reviews. This is a higher than average score with the overall rating of REI employees being 3.6 out of 5 stars. Search open Frontline Associate Jobs at REI now and start preparing for your job interview by browsing frequently asked Frontline Associate interview questions at REI .

Does REI pay Frontline Associate employees well?

Frontline Associate professionals rate their compensation and benefits at REI with 4.0 out of 5 stars based on 50 anonymously submitted employee reviews. This is 13.3% better than the company average rating for salary and benefits. Find out more about Frontline Associate salaries at REI.

What are the top reviewed jobs at REI?

Sales Associate (637) , Sales Specialist (464) , Retail Sales Associate (327) , Retail Sales Specialist (179) , Sales Lead (151) , Customer Service Specialist (109) , Customer Service Representative (103) , Cashier (49) , Sales Associate/Cashier (38) , Retail Sales Manager (35) , Customer Service (31) , Warehouse Associate (31) , Sales (30) , Sales Representative (29) , Frontline Cashier (27)

What are the pros of working at REI according to real employee reviews?

"Great for people that enjoy the outdoors particularly if you are looking for deep discounts on outdoor product for yourself." ((in 484 reviews)); "Coworkers are great and the general technical acumen is high." ((in 362 reviews)); "Great benefits and the stewards ship the co" ((in 340 reviews)); "REI has a great culture for those who are or want to be involved with the outdoors." ((in 194 reviews)); "Great work life balance is great." ((in 136 reviews))

What are the cons of working at REI according to real employee reviews?

"Low pay and even lower pay for those with over 20 years in the company." ((in 379 reviews)); "Bad management and not much growth" ((in 255 reviews)); "Some managers don't appreciate hard work and favor employees who make them feel liked." ((in 115 reviews)); "Long hours and difficult to have a consistent schedule" ((in 101 reviews)); "Senior Leadership has low awareness of the challenges of getting work done and dismisses the feedback from employees." ((in 57 reviews))

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REI

REI Frontline Associate reviews

4.4

53% would recommend to a friend

(50 total reviews)

Mary Beth Laughton

Not enough data to show CEO approval

89% positive business outlook

Ratings by category

4.6

Work/Life balance

4.4

Diversity & inclusion

4.2

Culture & values

4.1

Senior management

4.0

Compensation and benefits

4.0

Career opportunities

Frontline Associate employees have rated REI with 4.4 out of 5 stars, based on 50 company reviews on Glassdoor. This indicates that most Frontline Associate professionals have an excellent working experience there. REI is rated 25% above average by Frontline Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

50 reviews

5.0

Apr 2, 2024

Good

Frontline staff

Recommend

CEO approval

Business Outlook

Pros

Nice coworkers Good pay Flexible hours

Cons

Lack of hours Not much, pretty nice working here

3.0

Mar 8, 2024

REI Part Time as a Student

Frontline cashier

Recommend

CEO approval

Business Outlook

Pros

Good pro deals and discounts

Cons

Trainings were not through and then managers would get mad when employees did not know how to do certain things. REI fired all of their supervisors without notice and gave no explanation a few months back. Company is still trying to recover from the pandemic and hasn't made a profit since 2019. Expect this to be an impact on salary and bonuses.

5.0

Feb 1, 2024

Wonderful environment

Frontline cashier

Recommend

CEO approval

Business Outlook

Pros

-great discounts -amazing people -good scheduling -great management

Cons

-the fact that it is retail

Viewing 10 - 12 of 50 Reviews

Jobs at REI

Store Sales Specialist

Store Sales Specialist

Store Sales Specialist-Part Time

Store Sales Specialist

Store Sales Specialist

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REI

REI Frontline Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good

REI Part Time as a Student

Wonderful environment

Jobs at REI

REI reviews FAQs

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