REI reviews

3.6

63% would recommend to a friend

(4,367 total reviews)
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Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Mar 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Love the people working there

Cons

Some customers can be picky

3.0
Mar 2, 2025

Working through change

Recommend
CEO approval
Business Outlook

Pros

REI is a great company to work for. I like the people I work with and the projects I get to work on.

Cons

Over the past few years it’s become clear REI is losing its way. Bumpy retail times aside, it’s not the company it used to be. Leadership swirls, and we lack clarity in direction that used to be much more cohesive. There has been massive turnover and frustration among longer-term employees, as well as limited bonuses and not much opportunity for growth. Also not thrilled with our Experiences business going away, it’s something that helped differentiate us as being more than just a retailer. Now we have great diversity, but with so much turnover, we have lost quite a bit of historical knowledge in stores and in HQ.

4.0
Mar 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Discounts awesome. Decently flexibility and good hours.

Cons

Had to request time off like a month in advance but also schedule wasn’t set for a month so you could sometimes bet if you were going to have the day off or not

Viewing 304 - 306 of 4,367 Reviews

Glassdoor has 4,506 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.