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      REI

      Engaged Employer

      REI reviews

      3.6

      63% would recommend to a friend

      (4,368 total reviews)
      avatar

      Mary Beth Laughton

      35% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      REI has an employee rating of 3.6 out of 5 stars, based on 4,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      4K reviews
      4.0
      Sep 13, 2011

      Loved the culture but was underappreciated.

      Retail sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are awesome - even part-time benefits. The culture is very cool. The customers tend to be cool also.

      Cons

      Pressure to sell memberships - with no direct reward. I felt personally underappreciated because I wasn't invited to stay on as a regular employee after my second stint as a seasonal employee.

      3.0
      Jul 16, 2011

      Seems to get worse over time

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great ProDeals and most of the store staff are fun to work with. The benefits are good if you work enough hours to be eligible for them.

      Cons

      Most employees get just enough hours that we fall short of getting holiday pay, vacation and premium plan healthcare. I do not know what management is like in other stores but management in this store is pretty ruthless unless you are an employee who sucks up to them. Morale here is pretty bad except for the new hires. It takes a while for the new people to see the gap between management Rah-Rah and what really goes on.

      2.0
      Apr 2, 2026

      Company has so much potential

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Nice discounts on tons of brands - Amazing coworkers

      Cons

      - Very poor head manager - Corporate but they’ll gaslight you into thinking they’re not - You’ll be spending most of your time selling credit cards - Difficult to get time off even as part time - Zero regard for employee happiness

      Viewing 313 - 315 of 4,368 Reviews
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      ReviewsREI reviews

      Glassdoor has 4,507 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.