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      REI

      Engaged Employer

      REI reviews

      3.6

      63% would recommend to a friend

      (4,368 total reviews)
      avatar

      Mary Beth Laughton

      35% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      REI has an employee rating of 3.6 out of 5 stars, based on 4,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      4K reviews
      2.0
      Mar 15, 2026

      Sad

      Retail sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee discounts on gear and clothes.

      Cons

      The pay is very low, you can't get enough hours, and REI as a company is going downhill quickly. Minimal to no benefits.

      3.0
      Nov 22, 2025

      Great coworkers and perks, tough hours

      Sales lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid days to hike (Way Days) Vacation pay Prodeals on gear Amazing coworkers Healthcare benefits for part-time employees 401k Cool training events Diversity, Equity and Inclusion Every day is different

      Cons

      Lack of routine Can be scheduled to close-open Membership and credit card quotas Management is disconnected from floor staff Dealing with difficult customers Dealing with theft Cannot park on-site during peak days (ie sales and holidays) Generally understaffed No upward mobility in the company

      2.0
      Aug 12, 2025

      Company in Trouble

      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      No accountability or expectation to complete anything, so long as you have "SMART Goals" input into HR's system.

      Cons

      -Zero leadership -Homogenous - zero diversity of thought, which has led to no innovation or ability to question direction or processes. -Nothing ever gets done - the company is YEARS behind the competition. -The company has not made a net profit since 2022. -Absolutely no career mobility or opportunities. -Low pay, does not meet inflation - they rely on their no-accountability work policy and remote life to keep seats filled. -Company talks a big diversity game, but there is no diversity of thought, which isn't conducive to a successful business. -You can find better compensation and a healthy work life balance outside of this failing company.

      Viewing 316 - 318 of 4,368 Reviews
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      ReviewsREI reviews

      Glassdoor has 4,507 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.