REI reviews

3.6

64% would recommend to a friend

(4,361 total reviews)
avatar

Mary Beth Laughton

39% approve of CEO

35% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
May 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Great discounts, mostly great people, good work/life balance.

Cons

Everything else. There's a reason the CEO has a below 40% rating. The entire leadership team is failing. They seem to be throwing darts during planning meetings to see what next plan will be. IT will be reduced in 1/2 in two years. Out sourcing position to contractors in Latin America and India.

1.0
Mar 13, 2019

Not As Advertised

Recommend
CEO approval
Business Outlook

Pros

Some nice people work there.

Cons

Highly political environment Constantly shifting priorities Lack of communication Specializes in throwing folks under the bus Those who really know what’s up are not consulted, or are ignored.

1.0
Feb 2, 2019

Authentically Hypocritical

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's easy to identify the people who still care - because they are the exception.

Cons

Co-opted - one who has ceased to strive for better because it's REI and nobody is ever held accountable. Poisonous HQ culture from CEO on down. Backstabbing and decision by consensus is the norm, no wonder most projects are over budget and delayed. Extensive leadership turnover in the past year, unfortunately not replaced by anything better. Too many lifers waiting for retirement.

Viewing 31 - 33 of 4,361 Reviews

Glassdoor has 4,499 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.