Item: REI
Rating: 5
Author: Former employee - Manager

Question 1

Is REI a good company to work for?

Accepted Answer

REI has an overall rating of 3.6 out of 5, based on over 4,499 reviews left anonymously by employees. This rating has been stable over the past 12 months. 64% of employees would recommend working at REI to a friend and 35% have a positive outlook for the business. The best reviews about REI have been left by employees working as Store Sales Specialist, Retail Specialist and Frontline Staff.

Question 2

Does REI pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, REI employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at REI. This rating has been stable over the past 12 months.

Question 3

How satisfied are employees working at REI?

Accepted Answer

64% of REI employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated REI 3.9 out of 5 for work life balance, 3.8 for culture and values and 2.9 for career opportunities.

Question 4

What are the top reviewed jobs at REI?

Accepted Answer

Sales Associate (635), Sales Specialist (458), Retail Sales Associate (327), Retail Sales Specialist (178), Sales Lead (152), Customer Service Specialist (109), Customer Service Representative (103), Cashier (49), Sales Associate/Cashier (37), Retail Sales Manager (35), Customer Service (31), Warehouse Associate (31), Sales (30), Sales Representative (29), Frontline Cashier (27)

Question 5

What are the pros of working at REI according to real employee reviews?

Accepted Answer

"Great for people that enjoy the outdoors particularly if you are looking for deep discounts on outdoor product for yourself." ((in 470 reviews)); "Coworkers are great and the general technical acumen is high." ((in 346 reviews)); "They give you a great discount on all store merchandise as well as comprehensive benefits." ((in 344 reviews)); "REI has a great culture for those who are or want to be involved with the outdoors." ((in 195 reviews)); "Great work life balance is great." ((in 137 reviews))

Question 6

What are the cons of working at REI according to real employee reviews?

Accepted Answer

"Low pay and even lower pay for those with over 20 years in the company." ((in 371 reviews)); "Bad management and not much growth" ((in 249 reviews)); "Some managers don't appreciate hard work and favor employees who make them feel liked." ((in 112 reviews)); "Long hours and difficult to have a consistent schedule" ((in 101 reviews)); "Low wages and hours here." ((in 29 reviews))

Question 7

What are employees saying about REI layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about REI layoffs and their outlook for job security at REI in 2026.

Question 8

What REI locations have received the highest employee ratings?

Accepted Answer

Greenville, Plano, Folsom, West Des Moines, Columbia, Reading, Paradise Valley, Marina, Columbus, Scottsdale

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