Is REI a good company to work for?

REI has an overall rating of 3.6 out of 5, based on over 4,512 reviews left anonymously by employees. This rating has been stable over the past 12 months. 64% of employees would recommend working at REI to a friend and 33% have a positive outlook for the business. The best reviews about REI have been left by employees working as Store Sales Specialist , Retail Specialist and Frontline Staff .

Does REI pay their employees well?

According to anonymously submitted Glassdoor reviews, REI employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at REI. This rating has been stable over the past 12 months.

How satisfied are employees working at REI?

64% of REI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated REI 3.8 out of 5 for work life balance, 3.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at REI?

Sales Associate (637) , Sales Specialist (464) , Retail Sales Associate (327) , Retail Sales Specialist (179) , Sales Lead (151) , Customer Service Specialist (109) , Customer Service Representative (103) , Cashier (49) , Sales Associate/Cashier (38) , Retail Sales Manager (35) , Customer Service (31) , Warehouse Associate (31) , Sales (30) , Sales Representative (29) , Frontline Cashier (27)

What are the pros of working at REI according to real employee reviews?

"Great for people that enjoy the outdoors particularly if you are looking for deep discounts on outdoor product for yourself." ((in 462 reviews)); "Coworkers are great and the general technical acumen is high." ((in 350 reviews)); "Great benefits and they really take care of you" ((in 333 reviews)); "REI has a great culture for those who are or want to be involved with the outdoors." ((in 195 reviews)); "Great work life balance is great." ((in 133 reviews))

What are the cons of working at REI according to real employee reviews?

"Low pay and even lower pay for those with over 20 years in the company." ((in 373 reviews)); "Bad management and not much growth" ((in 255 reviews)); "Some managers don't appreciate hard work and favor employees who make them feel liked." ((in 109 reviews)); "Long hours and difficult to have a consistent schedule" ((in 103 reviews)); "Senior Leadership has low awareness of the challenges of getting work done and dismisses the feedback from employees." ((in 62 reviews))

What are employees saying about REI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about REI layoffs and their outlook for job security at REI in 2026.

What are the top reviewed REI locations?

Seattle , Kent , Sumner , Denver , New York , San Diego , Portland , Atlanta , San Francisco , Austin , Chicago , Boston , Berkeley , Bellevue , Houston , Tustin , Boulder , Issaquah , Los Angeles , Goodyear , Salt Lake City , Framingham , Washington , Columbus , Bloomington , Dallas , San Antonio , Bedford , Phoenix , San Carlos

REI reviews

3.6

64% would recommend to a friend

(4,373 total reviews)

Mary Beth Laughton

38% approve of CEO

33% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

2.9

Career opportunities

REI has an employee rating of 3.6 out of 5 stars, based on 4,373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Sep 30, 2015

Sales Lead

Sales lead

Recommend

CEO approval

Business Outlook

Pros

Fun place to work with good people and benefits. If you are hoping to coast by with a job and have a good time while doing it REI will work for you.

Cons

If you do want to grow with the company you better pray that the person over you loves you.

3.0

Sep 30, 2015

Sales Lead

Has its ups and downs

Recommend

CEO approval

Business Outlook

Pros

The discounts on pro-deals are quite amazing. 30% off products in store, 40% off Novara items, 50% off REI brand items. Work atmosphere is great. Everyone that is trained properly knows what they're doing.

Cons

A lot of the newer staff hasn't gotten the proper training before given new responsibilities. This causes a lot of mistakes and frustration to those making them and fixing them. Understaffed a lot of times and can be quite stressful for the customer and overwhelming on staff. Turnaround rate for this location in particular is high. Management aren't hands on with staff.

3.0

Sep 27, 2015

Terrible Management.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great staff on the floor with you everyday. Knowledgeable people with common interest and for the most part all great workers. Great training

Cons

Management treats anyone who doesnt view REI as an end goal in like a dog. If you do not have goals in life other that working for a retail company you should work at REI because they will treat you great. But lets say you're in college and trying to do something with you're life they look down upon you, because for once in their life they are superior to them. Sick dude

Viewing 3688 - 3690 of 4,373 Reviews

Jobs at REI

Regional Director of Stores, Southeast

Fulfillment Warehouse Associate Full Time - 2nd Shift (Mon-Thurs 3pm -130am)

Forklift-Cherry Picker/SP/OP operator/warehouse associate-First Shift/Fulltime/ Mon-Thurs

Stocking Equipment Operator Full Time - 2nd Shift (Mon-Thurs 3pm-130am)

REI

REI reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Sales Lead

Sales Lead

Terrible Management.

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