Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      REI

      Engaged Employer

      REI reviews

      3.6

      64% would recommend to a friend

      (4,373 total reviews)
      avatar

      Mary Beth Laughton

      38% approve of CEO

      33% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.5

      Compensation and benefits

      3.0

      Senior management

      2.9

      Career opportunities

      REI has an employee rating of 3.6 out of 5 stars, based on 4,373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      4.0
      Dec 14, 2016

      Customer Service Specialist

      Customer service and sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      SO much, there are many great things about REI. The work is cool, the people you work with are typically awesome and the discounts are unspeakably good. There is very little push to make sales which means you can relax and sell things you only think people will really need for their outdoor extravaganzas. Paid day off on Black Friday. #optoutside

      Cons

      It's retail, so while REI pays above market by a decent amount if you include paid vacation/ sick/ retirement contributions, lower level employees (including department managers) make very little.

      5.0
      Dec 8, 2016

      Awesome culture/experience

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture/Great people/Awesome Environment Couldn't have asked for more from a workplace environment. Having a common culture centered around the outdoors really drives all employees, management, and customers together.

      Cons

      Not much to say - any scheduling/personal concerns were handled pretty well by my management staff - they all balanced the down-to-earth but professional personalities really well.

      4.0
      Dec 7, 2016

      Amazing work culture

      Sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at REI was a breeze. They generally hire only the most outstanding people to represent their brand. The benefits are also great for prodeals and health benefits if you work full time. Management was easy to work with and always listened to our concerns. For that I am exceptionally grateful.

      Cons

      The problem in my case was that they only had a couple full time employees and most of my colleagues could only work up until the threshold where benefits were offered. It makes sense but it ended up feeling really political. There were some full timers that in my opinion did not out perform some of the part time employees. And even if those better performing part time employees wanted more hours, the dedicated full timers would get priority. Although, it's a fun place to work, I simply can't understand how people spend years of their life working the same job with very little room for advancement.

      Viewing 3766 - 3768 of 4,373 Reviews
      Related searches: REI jobs | REI salaries | REI benefits | REI interviews | REI conversations
      ReviewsREI reviews

      Glassdoor has 4,512 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.