Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      REI

      Engaged Employer

      REI reviews

      3.6

      64% would recommend to a friend

      (4,373 total reviews)
      avatar

      Mary Beth Laughton

      38% approve of CEO

      33% positive business outlook

      Ratings by demographic groups

      REI has an employee rating of 3.6 out of 5 stars, based on 4,373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      4K reviews
      4.0
      Aug 24, 2016

      No place is perfect, but they do work at making it better

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Authenticity in most floor staff and management. Great discounts on gear. Yay Days, (6 hrs of paid time off per quarter) and real encouragement of work-life balance. Active workforce, often participated in outdoor activities with co-workers. Progressive outlook on social workforce issues, inclusive workplace, staunch supporter of outdoor conservation. Grant programs put their money where there views are. Hourly pay is adequate, based on current regional wage minimums, and standards of living.

      Cons

      Poor technical and operational mis-steps cost time, retail services need upgrades. Staff works hard to hide these inefficiencies of retail operations to ensure best service to customers. For a Pacific Northwest based company, wish there were more opportunities for advancement in other markets.

      3.0
      Aug 8, 2016

      Great mission and products, indecisive leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      REI is an excellent heritage brand with a long history of providing great outdoor gear to adventure seeking customers/members. The benefits, discounts and profit sharing are terrific and competitive. Lots of wonderful co-workers who are passionate about the outdoors and the products sold by REI.

      Cons

      There has been a lot of indecisive leadership in recent years that has steered an-ever growing company in one direction and then another. This has resulted in a lot of re-work and stress for many employees, particularly at the HQ in Kent, WA. The work/life balance heavily promoted with PR and by recruiters is not a reality for a number of individual contributors and managers. The upper management team is rather insular and the atmosphere overall at HQ was less collaborative and much more competitive and ego driven than one might expect for the reputation that REI has in the media and amongst customers. Executive pay levels seem out of whack vs. that of front line employees and middle management. A common problem in the USA.

      Viewing 3820 - 3822 of 4,373 Reviews
      Related searches: REI jobs | REI salaries | REI benefits | REI interviews | REI conversations
      ReviewsREI reviews

      Glassdoor has 4,512 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.