Is REI a good company to work for?

REI has an overall rating of 3.6 out of 5, based on over 4,511 reviews left anonymously by employees. This rating has been stable over the past 12 months. 64% of employees would recommend working at REI to a friend and 33% have a positive outlook for the business. The best reviews about REI have been left by employees working as Store Sales Specialist , Retail Specialist and Frontline Staff .

Does REI pay their employees well?

According to anonymously submitted Glassdoor reviews, REI employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at REI. This rating has been stable over the past 12 months.

How satisfied are employees working at REI?

64% of REI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated REI 3.8 out of 5 for work life balance, 3.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at REI?

Sales Associate (636) , Sales Specialist (464) , Retail Sales Associate (327) , Retail Sales Specialist (179) , Sales Lead (151) , Customer Service Specialist (109) , Customer Service Representative (103) , Cashier (49) , Sales Associate/Cashier (38) , Retail Sales Manager (35) , Customer Service (31) , Warehouse Associate (31) , Sales (30) , Sales Representative (29) , Frontline Cashier (27)

What are the pros of working at REI according to real employee reviews?

"Great for people that enjoy the outdoors particularly if you are looking for deep discounts on outdoor product for yourself." ((in 469 reviews)); "Coworkers are great and the general technical acumen is high." ((in 361 reviews)); "They give you a great discount on all store merchandise as well as comprehensive benefits." ((in 327 reviews)); "REI has a great culture for those who are or want to be involved with the outdoors." ((in 200 reviews)); "Great work life balance is great." ((in 137 reviews))

What are the cons of working at REI according to real employee reviews?

"Low pay and even lower pay for those with over 20 years in the company." ((in 371 reviews)); "Bad management and not much growth" ((in 252 reviews)); "Some managers don't appreciate hard work and favor employees who make them feel liked." ((in 111 reviews)); "Long hours and difficult to have a consistent schedule" ((in 105 reviews)); "Low wages and hours here." ((in 28 reviews))

What are employees saying about REI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about REI layoffs and their outlook for job security at REI in 2026.

What are the top reviewed REI locations?

Seattle , Kent , Sumner , Denver , New York , San Diego , Portland , Atlanta , San Francisco , Austin , Chicago , Boston , Berkeley , Bellevue , Houston , Tustin , Boulder , Issaquah , Los Angeles , Goodyear , Salt Lake City , Framingham , Washington , Columbus , Bloomington , Dallas , San Antonio , Bedford , Phoenix , San Carlos

REI reviews

3.6

64% would recommend to a friend

(4,372 total reviews)

Mary Beth Laughton

38% approve of CEO

33% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,372 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

REI has an employee rating of 3.6 out of 5 stars, based on 4,372 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews

5.0

May 5, 2016

REI Review

Frontline cashier

Recommend

CEO approval

Business Outlook

Pros

REI offers their employees amazing discounts on products. Not only do you get discounts if you purchase from the store but you are also able to purchase from the retailer directly where you can occasionally get an even greater discount.

Cons

Working for any retail company is difficult because employees and management change often. Also, customer relations is variable depending on location of store.

4.0

May 3, 2016

Sales Lead

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pro deals, health benefits and the community. First place I've worked at where emoloyees like to come to work.

Cons

No set hours or days and really tough to get weekends off during the summer, as they get closed out several months ahead. Tough to move into management.

5.0

May 3, 2016

Sales Associate position at REI

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Working at REI is fun and relaxed. The majority of employees care about our work, and have common interests with our clients, our product, and our coworkers. Going to work is basically hanging out with friends, talking about things we like doing, and meeting similarly-interested clients. The work is flexible, and employees are encouraged to pursue our favorite outdoor activities with generous time off. Prodeals and employee discounts are also an awesome perk.

Cons

REI is a retail job and can't be all play. As with any retail or customer-service job, we all have to deal with a mix of customers. Many of them are pleasant or fun to talk to, but some are very tedious. It can be a good exercise in patience.

Viewing 3856 - 3858 of 4,372 Reviews

Jobs at REI

Store Sales Specialist

Store Sales Specialist

Store Sales Specialist

Greenwood Village, CO

Store Sales Specialist

Store Sales Specialist

REI

REI reviews

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REI Review

Sales Lead

Sales Associate position at REI

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