REI reviews

3.6

63% would recommend to a friend

(4,371 total reviews)
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Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Feb 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling. Employees are made to feel that their taking time-off is important. Good pay for retail positions. Most employees have at least some higher education. Excellent discounts on outdoor gear.

Cons

No commission on sales, even for big ticket items. There is little room for upward movement within the company. Many supervisors simply keep changing stores hoping to fill empty spots when store managers leave for other better paying positions at other companies. Supervisors change so frequently that you cant' keep track of who you're supposed to report to. CEO's are shape-shifters; the current one used to work for Coach (purses) and Victoria Secret, business models far removed from what REI used to stand for.

3.0
Feb 4, 2016

Fun environment, but still a dead-end job.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work environment. Fun co-workers, great perks like discounts and prodeals.

Cons

My wages have only increased 44 cents in 4 years. Management is primarily focused on membership sales over everything else, and other contributions that help grow the co-op are largely ignored.

4.0
Feb 2, 2016

Energy Program Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People. Deals on products. Outdoor lifestyle

Cons

Passive aggressive culture and unclear decision making structure

Viewing 3898 - 3900 of 4,371 Reviews

Glassdoor has 4,510 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.