REI reviews

3.6

63% would recommend to a friend

(4,370 total reviews)
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Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,370 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
5.0
Jan 31, 2016
Recommend
CEO approval
Business Outlook

Pros

I worked in a high-functioning team environment, folks encouraging and training one another, and helping one another do our best. Sure, it's retail, busy on the weekends and holidays, but reasonable pay, 401(k), health plan buyin even for part timers, excellent discounts on gear including the used gear sale.

Cons

Over 15% turnover in the too-long time between when a beloved CEO went to head up the Department of the Interior for the US, and hiring of a new CEO; remote MBA by-the-book management is poor management. Changes in function and placement of the front line caused a loss of access to tools for customer support; extremely frustrating.

4.0
Jan 26, 2016

Great co-workers, questionable management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good starting salary, great employee discounts, friendly co-workers

Cons

No chain of command, poor schedule flexibility

4.0
Jan 26, 2016

Sales Associate

Recommend
CEO approval
Business Outlook

Pros

Friendly customers and coworkers!

Cons

It can be hard to maintain steady hours.

Viewing 3901 - 3903 of 4,370 Reviews

Glassdoor has 4,509 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.