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      REI

      Engaged Employer

      REI reviews

      3.6

      63% would recommend to a friend

      (4,371 total reviews)
      avatar

      Mary Beth Laughton

      38% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      REI has an employee rating of 3.6 out of 5 stars, based on 4,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      4K reviews
      3.0
      Aug 27, 2014

      Great co-workers and fun environment, not so great with worker appreciation.

      Service technician ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      My co-workers are the best people I've met, and are passionate and active in the equipment that we sell. The benefits are fantastic, and allow us to give the best possible service to customers.

      Cons

      Leadership here has dipped, and employees are force to do twice as much work for very little compensation. Trying to work your way up in this environment seems incredibly selective.

      4.0
      Aug 26, 2014

      This is an amazing company to work for, I am one of the lucky ones.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company offers flexible work environments with great benefits. By far, the best attribute to REI is its employees. I have never been surrounded by as many smart, capable, amazing people!

      Cons

      Change is difficult and lots of longer term employees have difficulty embracing the change in culture from slow moving, committee centric decisions to fast, just make it happen.

      3.0
      Aug 26, 2014

      Positive Experience, good discounts, nice people, ok management

      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Deep discounts;working with people who for the most part have a great outlook on life, a higher class of customer when membership is required, you will meet new friends, outdoor activities are encouraged,

      Cons

      Retail Scheduling, Pay is low, the only 'real' Manager is the store owner, all others with those titles still punch a time clock (yuck!); Store management is secretive regarding why decisions are made, poor management communication from store management, focusing on saving a very few dollars occasionally when store is empty, no consistency in tools or processes,

      Viewing 3916 - 3918 of 4,371 Reviews
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      Glassdoor has 4,510 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.